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Application Framework (TAM)

Business Process Framework (eTOM)

Business Process Framework Flows

Information Framework (SID)

Business Metrics High Level

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Frameworx Processes

Frameworx Applications

Information Framework ABEs

Frameworx Metrics

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B-CE

Business Metric % Bills Adjusted Internally Business Metric % Bills Adjusted Internally Business Metric # Customer Contacts About Billing per Bill Business Metric # Customer Contacts About Billing per Bill Business Metric % Bills Adjusted Business Metric % Bills Adjusted Business Metric % Bills Inaccurate Business Metric % Bills Inaccurate Business Metric % Value of Billing Charges from Previous Cycle Business Metric % Value of Billing Charges from Previous Cycle Business Metric # Hours per Bill, from Bill Cycle Close to Bill Dispatch Business Metric # Hours per Bill, from Bill Cycle Close to Bill Dispatch Business Metric # Minutes per Customer Transaction Business Metric # Minutes per Customer Transaction Business Metric % Customer Payments Received Electronically Business Metric % Customer Payments Received Electronically Business Metric % Bills Issued Electronically Business Metric % Bills Issued Electronically Business Metric % Customer Payments, by Payment Type Business Metric % Customer Payments, by Payment Type Business Metric % Bills Delivered, by Delivery Type Business Metric % Bills Delivered, by Delivery Type Business Metric L1 B-CE

B-CE

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:08